Privacy Policy

Effective Date: 02/10/2020

Welcome to TKTX Australia, the official Australian website for TKTX numbing cream, dedicated to providing authentic TKTX products for tattooing and cosmetic procedures. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information through our website: tktxnumbingcream.au.

What is “Personal Information”?

As defined by the Privacy Act 1988 (Cth), “Personal Information” refers to information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether it is recorded in a material form or not.

Collection of Personal Information

We collect personal information that you voluntarily provide through our website. This may include, but is not limited to:

  • Email address
  • Full name
  • Phone number
  • Shipping address
  • Payment information (processed through a secure gateway)

At TKTX Australia, the safety and confidentiality of your financial details is our top priority. Rest assured, we do not keep any records of your credit or debit card information. In our organization, maintaining the confidentiality of this information is a key principle. To process payments, we collaborate with renowned partners such as PayPal, Stripe, and Afterpay. These partners are widely recognized for their robust security features. For a comprehensive understanding of their security practices, we recommend exploring their privacy policies. Our partnership with these payment processors reflects our dedication to offering secure and varied payment methods, underscoring our commitment to your satisfaction and the safety of your transactions. Should you have any questions regarding our payment security protocols, please reach out to us at [email protected]. Ensuring your peace of mind is our primary goal.

Additionally, we use cookies and similar technologies to enhance your experience on our website and to understand how our website is used.

Purpose of Collection

The primary purpose of collecting personal information is to:

  • Process your orders efficiently
  • Provide a personalized shopping experience
  • Communicate with you about our products, services, and promotional offers
  • Improve our products, services, and website functionality

Your personal information may be disclosed to:

  • Service providers involved in the operation of our website and the fulfillment of your orders
  • Maintenance and support personnel as necessary

We do not sell or rent your personal information to third parties for marketing purposes.

By using our website, you consent to receiving direct marketing communications from us. These communications will relate to our products and services, and you will have the option to opt-out of receiving such communications in every instance.

You have the right to access and correct your personal information that we hold, in accordance with the Australian Privacy Principles. Please contact us using the details provided below to make such a request. We will not transfer your personal information to overseas entities unless you explicitly consent to such a transfer, understanding that these entities may not be bound by Australian Privacy Principles.

Complaint

If you have a complaint regarding how we handle your personal information, please contact us. We will investigate your complaint and work with you to resolve the matter. If you are not satisfied with our response, you can escalate your complaint to the Office of the Australian Information Commissioner.

This Privacy Policy is designed to ensure your informed consent and understanding of how we handle your personal information at TKTX Australia. Your use of our website signifies your acceptance of this Privacy Policy.

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.

For any queries or concerns regarding our Privacy Policy or your personal information, please contact us at: [email protected].