At TKTX Australia, we prioritize providing our customers with flexible and efficient shipping services. Below are the details of our shipping policy:
ORDERS OVER $90 WITHIN AUSTRALIA QUALIFY FOR FREE SHIPPING. PLEASE NOTE THAT ADDITIONAL CHARGES MAY APPLY FOR BULK ORDERS AND DELIVERIES TO REMOTE LOCATIONS.
Shipping Costs
- Free Shipping: Available for all orders valued over $90. We encourage our customers to utilize this service.
- Orders Under $90: A variety of competitive shipping options are available from multiple preferred delivery services. Note: This excludes Express Shipping.
Delivery Options
- Free Delivery: Available for orders over $90, with an estimated delivery time of 5-7 business days.
- Standard Delivery ($9.95 AUD): For orders under $90, with a delivery time of 5-7 business days.
- Express Shipping ($15.95 AUD): Available for all orders, with a faster delivery time of 1-3 business days.
Packaging and Dispatch Process
- Orders are dispatched within one business day, provided all items are in stock.
- We strive for full delivery of orders; partial deliveries are generally not made. However, this depends on the specific situation. We will notify you first if a partial delivery is to be arranged.
- For any order-related concerns, please reach out to our customer service team.
Tracking and Order Status Updates
- Orders will be accompanied by a tracking number, sent via email.
- Tracking numbers are typically received on the day the order is dispatched from our warehouse.
Estimated Delivery Time
- Metropolitan Areas (Melbourne, Sydney, Brisbane, Adelaide): 3-6 business days.
- Regional NSW, VIC, QLD, ACT, SA, WA, NT: 5-7 business days.
- Remote Areas in QLD, SA, WA, NT, TAS: 7-10 business days.
- Please note that these are estimated times and may vary, especially during peak periods or promotional campaigns.
Click & Collect / Free Pickup
- If you’re in Sydney, take advantage of our free ‘Click & Collect’ service.
- Select products online, add them to your cart, and choose ‘Click & Collect’ at checkout.
- Pickup times are from 10 AM to 2 PM, Monday to Friday.
Support for Studios and Licensed Artists
- We proudly support tattoo studios and parlors. For verification purposes, we may contact your studio or parlor.
International Shipping
- We currently ship worldwide, including to addresses in Australia, the USA, the UK, and Europe.
- Shipping to the USA and the UK is $15.95 USD (delivered in 3-5 business days).
- Shipping worldwide is $25.95 USD (7-12 business days).
Special Instructions & Delivery Authorization
- You can provide special delivery instructions when placing your order.
- Please note that TKTX Australia is not responsible for lost or stolen items if special delivery instructions are given.
For any inquiries regarding shipping and receiving, please contact us at +61-406-642-905 (WhatsApp) or via email at [email protected]. We are committed to ensuring quick and reliable delivery for our customers and are always here to assist with any questions or requests related to the shipment of our products.