Shipping and Delivery

At TKTX Australia, we prioritize providing our customers with flexible and efficient shipping services. Below are the details of our shipping policy:

ORDERS OVER $90 WITHIN AUSTRALIA QUALIFY FOR FREE SHIPPING. PLEASE NOTE THAT ADDITIONAL CHARGES MAY APPLY FOR BULK ORDERS AND DELIVERIES TO REMOTE LOCATIONS.

Shipping Costs

  • Free Shipping: Available for all orders valued over $90. We encourage our customers to utilize this service.
  • Orders Under $90: A variety of competitive shipping options are available from multiple preferred delivery services. Note: This excludes Express Shipping.

Delivery Options

  • Free Delivery: Available for orders over $90, with an estimated delivery time of 2-7 business days.
  • Standard Delivery ($10 AUD): For orders under $90, with a delivery time of 2-7 business days.
  • Express Shipping ($16 AUD): Available for all orders, with a faster delivery time of 1-4 business days.

Packaging and Dispatch Process

  • Orders are dispatched within one business day, provided all items are in stock.
  • We strive for full delivery of orders; partial deliveries are generally not made. However, this depends on the specific situation. We will notify you first if a partial delivery is to be arranged.
  • For any order-related concerns, please reach out to our customer service team.

Tracking and Order Status Updates

  • Orders will be accompanied by a tracking number, sent via email.
  • Tracking numbers are typically received on the day the order is dispatched from our warehouse.

Estimated Delivery Time

  • Metropolitan Areas (Melbourne, Sydney, Brisbane, Adelaide): 2-5 business days.
  • Regional NSW, VIC, QLD, ACT, SA, WA, NT: 5-7 business days.
  • Remote Areas in QLD, SA, WA, NT, TAS: 7-10 business days.
  • Please note that these are estimated times and may vary, especially during peak periods or promotional campaigns.

Click & Collect / Free Pickup

  • If you’re in Sydney, take advantage of our free ‘Click & Collect’ service.
  • Select products online, add them to your cart, and choose ‘Click & Collect’ at checkout.
  • Pickup times are from 10 AM to 2 PM, Monday to Friday.

Support for Studios and Licensed Artists

  • We proudly support tattoo studios and parlors. For verification purposes, we may contact your studio or parlor.

International Shipping

  • We currently ship to addresses in Australia, the USA, the UK and Europe.
  • Shipping to the USA is $10 USD (5-7 days delivery).
  • Shipping to the UK and Europe is €10 (5-7 days delivery).

Special Instructions & Delivery Authorization

  • You can provide special delivery instructions when placing your order.
  • Please note that TKTX Australia is not responsible for lost or stolen items if special delivery instructions are given.

For any inquiries regarding shipping and receiving, please contact us at +61-406-642-905 (WhatsApp) or via email at [email protected]. We are committed to ensuring quick and reliable delivery for our customers and are always here to assist with any questions or requests related to the shipment of our products.